When you reach out to a new vendor, you may not know what to expect. At Mankato Packaging, we want all our new customers to be absolutely confident in their decision to trust our team with their packaging needs. Keep reading to discover the process we follow from quote request to project completion.
When you reach out to Mankato Packaging via quote request, email, or phone call, here is what you can expect:
Your first point of contact will be one of the friendly members of our customer service team. We will get to know your project by first getting an idea of what product you need to package and to begin building a relationship by familiarizing you with our company and practices.
We require the following information from this initial contact in order to provide you with an accurate quote for services:
- Business name, address, and phone number
- Discuss paperboard options based on how much the items inside the carton weigh, what it will this be used for, and if it will be exposed to specific temperatures/moisture
- Does this need to be printed with a custom design? If so, how many colors? (We have the capabilities to do full color!)
- What quantity do you need a quote for?
After we receive this information, you will then receive a quote via email with our pricing and estimate tools.
Project Sample & Placing Your Order
After we send you the quote, we quickly create and send you a plain sample of your project and mail it out for review. Once the sample is approved and we agree on all project terms, we place the final order! The typical turnaround for a new project is four weeks, which drops to three weeks for future prints of the same project.
A Few Special Benefits
We want all our new customers to feel 100% comfortable and confident in their new packaging. You are invited to visit us at any time – especially for press checks so you can see your project run through production. We also pride ourselves on being available whenever you may need us. From the front desk to our President, we are all available and easy to reach.
Let our team help you to achieve your packaging goals and submit your quote request today!